In this session, we will discuss in detail the definition of Normalization of Deviance and how it has contributed to major accidents, including both Space Shuttle disasters. Examples will be provided of Normalization of Deviance in operating and maintaining process plants, as well as in our daily lives.
Participants will:
Gain an understanding of how to stop Normalization of Deviance
Learn how to identify and correct this behavior
Take this concept home to apply with their families
After more than 50 years of root cause analysis (RCA), you might expect problem solving to be a clear and straightforward process. It’s not. You can find yourself caught in unproductive debates. “Is that a contributing factor, or a causal factor?” “That’s a primary cause, but it’s not the main cause.” The result is frustration, inefficiency, and solutions that allow a repeat of the same problems.
A better approach to RCA is one built on evidence-based cause-and-effect relationships. The steps are simple: define the problem, explain why it happened, and identify solutions to reduce risk. Its focus is on having more reliable work processes, learning, and improving, which helps engage the frontline and minimize blame.
This session will explain the pitfalls of drifting from scientific problem solving and features a case study demonstrating how first-principles RCA leads to tangible improvements in reliability and human performance.
Participants will learn:
Four common errors that arise when explaining why an incident occurred
The biggest misconception about RCA
Why effective RCA does not require any proprietary techniques, terminology, or software
How RCA can be scaled for low-risk incidents and expanded as needed for higher-impact events.
How to reduce “human error” by involving those who perform the work
Moderator:
Bill Clark, Phillips 66
Speakers:
Bill Clark, Phillips 66
Mark Galley, ThinkReliability
Moderator: Shanahan Mondal, Cheniere Energy Speakers:
Andrew Laszewsk, Cenovus Energy - Superior Refinery
Layne Boudreaux, Gabe LaLande, Todd Conner & Lowell Nance, Cheniere Energy - Sabine Pass Liquefaction
David Ybarra, Sascha Schieke & Bart Aupperle, Flint Hills Resources - Corpus Christi Complex
Moderator: Shanahan Mondal, Cheniere Energy Speakers:
Andrew Laszewsk, Cenovus Energy - Superior Refinery
Layne Boudreaux, Gabe LaLande, Todd Conner & Lowell Nance, Cheniere Energy - Sabine Pass Liquefaction
David Ybarra, Sascha Schieke & Bart Aupperle, Flint Hills Resources - Corpus Christi Complex
WASHINGTON, D.C. — The American Fuel & Petrochemical Manufacturers (AFPM) is proud to announce the winners of the 2023 Annual Safety Awards, considered the refining and petrochemical industries’ premier safety awards. They are part of a comprehensive program developed by the AFPM Safety and Health Committee to promote safe operations in our industries and recognize facilities that have outstanding occupational and process safety performance.
WASHINGTON, D.C. — The American Fuel & Petrochemical Manufacturers (AFPM) proudly recognizes the winners of the 2024 Annual Safety Awards—widely regarded as the premier safety honors in the refining and petrochemical industries. These awards are a cornerstone of AFPM's comprehensive safety program, developed by the Safety and Health Committee to advance good practices, ensure safe operations, and highlight facilities that demonstrate exceptional occupational and process safety performance.
