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The Hidden Bias of Good People: Implications for Recruiting and Retaining a Diverse Workforce

It is in the best interest of organizations and companies to employ and retain high performing individuals for as long as possible. Human performance, however, is influenced by many factors, including but not limited to feeling supported, valued, and respected; being recognized and rewarded for good work; functioning under transparent and fair processes; and receiving accurate and actionable constructive feedback. Dr. Marks will provide specific guidance on what to say and do throughout the employee life cycle--hiring, talent development, promotion, and exit--to identify, manage and potentially reduce the impact of bias on the aforementioned factors.
Speakers
Bryant Marks Sr.
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Liar Liar: Spotting Deception in Investigations and Beyond

This entertaining and informative session will provide HR professionals the tools they need to recognize, describe, and manage employee deception, a skill that is useful in all aspects of their work and particularly internal investigations. Using an interactive approach that is heavy on storytelling and the use of real-life videos, HR professionals will learn why they should "trust their gut," how to handle he-said/she-said situations, and most importantly, how to interpret body language and verbal cues to determine when someone is being less than truthful.
Speakers
Marla Moore
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Coffee Break

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Detecting Manufactured "Evidence" in Internal Investigations

With the rise of easily accessible AI tools, companies may soon see an uptick in AI-generated or manipulated photos, emails or documents that must be detected during internal investigations. This session discusses real examples of such AI manipulation and how they were identified by Koch’s internal investigations team.
Speakers
Stephanie LaRocco
Jeff Mosch
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Metrics that Matter: The KPIs in Employee Relations You Should Be Tracking

We’ve all heard the saying: “You can’t manage what you don’t measure.” This is especially true in Employee Relations where data plays a critical role. This session will detail the 10 KPIs to track and how ER teams can leverage data to proactively address challenges, build trust, and mitigate risks. Key takeaways for attendees include: Identifying essential metrics in employee relations, using analytics to uncover trends and optimize planning, collaborating with internal stakeholders to ensure the tracked data aligns with broader organizational goals.
Speakers
Deb Muller
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