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Storytelling for Knowledge Capture

Stories are essential for putting procedures into practice, formal training in procedures and principles is necessary but is not sufficient. “Procedures aren’t real” you may overhear from an experienced operator. What does this mean? Stories provide the why behind procedures, the context and the urgency that procedures leave out. “We need to label the valves. Last night that new guy started to open the wrong valve — you know how dark it gets — and it could easily have created a pressurization problem in the re-boiler.” Stories also help us appreciate the boundary conditions for the procedures, and the workarounds that might be necessary. Is it possible to elicit and capture these stories?
Speakers
Allen Schmaltz
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Lunch

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World Café Session 2

The World Café sessions will be a highly engaging discussion process designed to foster collaborative dialogue and knowledge sharing among all participants. Participants will engage in multiple rounds of discussions, sharing insights, perspectives, and ideas, on a variety of topics including training goals, challenges, and technology

Speakers
Tyler Veenstra
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XR/AI Session

After leaving the session, attendees will have received an overview of AI and how it is being utilized for content creation. Discussion will be around technical capabilities and ethics related to AI in order to encourage attendees to think through possible use cases in training and development.
Speakers
Tim Chappell
William Cox
Dr. Rajan Puri
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Regional FCC Safety Workshop – Road Show

As part of the FCC Roadshow, Ziad Jawad, director of FCC Technology for P66, will present the suite of tools for senior level operators. This presentation will provide a high level overview of the customizable, easy to implement tools developed in response to recommendations from major industry events.
Speakers
Ziad Jawad
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Wrap Up

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Registration

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